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Category Archives: Blog

Fees FAQs



Fees FAQs


What kinds of service fees are associated with having an account?

We don’t charge any fees for simply having an account with us, however there are fees charged for certain services. See below for some of the commonly asked about fees:


-Wire Transfer In: No Charge

-Wire Transfer Out (Domestic): $40

-Wire Transfer Out (International): $60

-Check Issued (Domestic or International): No Charge

-Check Issued Overnight (Domestic): $40

-Check Issued Overnight (International): $60

-Risk Liquidation: $50 per contract

-Stop Payment/Insufficient Funds/Returned Item Fee: $45

-Account Transfer In: No Charge

-Account Transfer Out: $100

-Phone Orders: $5 per order placed or modified (cancellation is no charge)


What are the fees for market data?

Non-professional traders will be required to pay (on behalf of CME Group) $15 per month for Market Depth Data for CME, CBOT, NYMEX, and COMEX. Individual CME Group Exchanges can be enabled for $5 per month, per exchange. Professional traders will be subject to a higher fee of $85/month for each of the four exchanges.


Where can I find the exchange fees for each contract?

Since we offer a large number of tradable contracts, and the exchange fees are subject to change by the respective exchanges, we do not list these fees on our website. However, if you send an email to we can give you a detailed breakdown of the exchange fees for any market that we offer.


What are your commission rates?

Ironbeam understands that every customer is different. It wouldn’t make sense to make every trader pay the same rate when there is such a broad range of markets and trading styles in the realm of futures trading. Our rates are determined by a number of factors, including volume, risk, and leverage. For a detailed commission proposal, you can reach a licensed representative at 312-765-7200 or email us at


For any further questions, email us at


Margins FAQs


Margins FAQs


What are the margin requirements for trading?

Margin requirements are set by the respective exchanges, and fluctuate daily. If you are using the Firetip trading platform, you can find the exchange initial and maintenance margin requirements under the symbol information section. If you are using a 3rd party trading platform, you may also be able to view the margin requirements within the platform. You can also use our Margin Calculator in your online account portal.


Does Ironbeam offer reduced day trading margins?

Yes, we offer reduced day trading margins on most futures contracts. Ask your representative what day trading margins are available during your account opening process. We do not offer reduced margins on any options trading.


I received an email from Ironbeam informing me that I am on margin call. What do I do?

If your account is on margin call, it means that the margin requirement on your current positions is greater than your account balance. To get off of margin call, you will either need to liquidate enough of your positions to reduce your account’s margin requirement, or add funds to your account to cover your margin deficit.


Are there any fees associated with carrying a margin call?

Yes, Ironbeam will charge a margin call fee if your margin deficit is not met by the time of market close.


For any further questions, contact us at

Trading FAQs

Trading FAQs


What exchanges are currently supported by Ironbeam?

We offer trading on the following exchanges:





-ICE Futures US

-ICE Futures Europe



Do you offer options trading?

Yes, of course.


What hours can I trade?

You can trade at any time that the market is open. Trading hours vary per product. It is best to check the exchange website for market-specific trading hours. However, you can always email our client services desk for clarification:


What is considered a day trade?

A day trade is a position that is opened and closed within the same trading session.


What is considered an overnight position?

An overnight position is a trade that is initiated and then held through the close of the market into the next session.


Where can I find contract information, such as tick size, expiration, etc.?

You can find this in the symbol information section in Firetip. If you are using a 3rd party trading platform, you can find this information in your online account portal.


Do you provide help with exchange membership?

Yes. Ironbeam can walk you through the process of leasing or purchasing an exchange membership. Inquires can be sent to


Do you offer Broker-Assisted trading?

Ironbeam does not offer broker-assisted trading. However, since we are an FCM, we have many introducing brokers that we can refer you to for this type of account relationship.


What about automated trading systems?

Yes, we offer many automated trading systems. You can visit our Systems & Managed page, or send us an email at for more information.

Trading Platform FAQs

Trading Platform FAQs


Which trading platforms are available to me?

Ironbeam offers many trading platforms. Visit our platform page to view your options. If there is a platform that you are interested in that is not listed on our platform page, call our help desk to check availability. Ironbeam is compatible with many platforms that are not listed on our website.


What are the fees for the various platforms?

Since we offer a large number trading platforms and vendors can change their fee structures from time to time, we do not list platform fees on our website. However, all of the platforms are offered at-cost. We do not add fees on top of what the vendor charges. The best way to check what the fees are for a certain platform would be to visit the vendor’s website.


How do I get set up on a trading platform?

Let us know which trading platform you would like to be set up on during the account opening process, and we will take care of it for you upon the opening of your account.


How do I switch trading platforms?

Once you know which trading platform you would like to be switched to, send our Client Services department an email with the request: They will be in touch right away and make the necessary changes.


Does Ironbeam offer trading platform support?

Ironbeam’s client services desk is full trained on the Firetip trading platform, and can answer any questions you may have about it. For third party platforms, you will need to contact your vendor for support on software-specific questions.


Does Ironbeam offer a free trading platform?

We do offer Firetip Basic, free of monthly charges. However, there is a 45¢/trade platform fee.


For any further questions, email us at